Privacy Policy

Effective Date: 1st January 2022

At Ksavier.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or use our web app and mobile apps to purchase credits and make calls. By accessing our services, you consent to the practices described in this policy.

Information We Collect:

Personal Information: When you create an account and use our services, we may collect personal information such as your name, email address, phone number, billing address, and payment details. This information is necessary for account management, billing, and providing our calling services to you.
Call Data: To ensure the quality of our services and for billing purposes, we may collect call data, including call duration, destination numbers, and timestamps.
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience, analyze website traffic, and personalize content. These technologies may collect information such as IP addresses, browser type, and device identifiers.
How We Use Your Information: Providing Services: We use your personal information to create and manage your account, process your credit purchases, and enable you to make calls using our web app and mobile apps.
Customer Support: We may use your information to respond to your inquiries, troubleshoot technical issues, and provide customer support.
Improving Services: Your feedback and usage data help us analyze and improve our services, ensuring a better experience for all our users.
Marketing and Communications: With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt-out of marketing communications at any time.
Legal Compliance: We may process and share your information to comply with legal obligations, enforce our terms of service, and protect our rights or the rights of others.
Data Sharing and Third Parties:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your data and can only use it for the purposes specified by us.
Legal Requirements: We may disclose your information when required by law, legal processes, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity, subject to this Privacy Policy.
Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights: You have the right to access, update, or delete your personal information from our systems. If you wish to exercise any of these rights or have questions about your data, please contact us using the information provided below.
Changes to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
Contact Us: If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please feel free to contact us using the following information:
Email: [email protected]
Our dedicated privacy team will respond to your inquiries promptly and ensure that your privacy rights are respected and protected.
Consent and Acceptance: By using our website, web app, and mobile apps, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any aspect of this policy, please do not use our services.
International Data Transfers: As part of our services, your information may be processed and stored in countries outside of your own. By using our services, you consent to the transfer of your data to these countries, which may have different data protection laws than your country of residence. Rest assured that we will take appropriate measures to safeguard your information in compliance with applicable data protection regulations.
Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it to protect your privacy.
California Privacy Rights: If you are a resident of California, USA, you have certain privacy rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we have collected about you, the right to request the deletion of your information, and the right to opt-out of the sale of your personal information to third parties. To exercise these rights, please contact us using the contact details provided above.
GDPR Compliance: If you are a resident of the European Union (EU), the General Data Protection Regulation (GDPR) may apply to the processing of your personal information. We are committed to complying with the GDPR and protecting your rights as outlined in the regulation. For inquiries or to exercise your rights under the GDPR, please contact us using the contact details provided above.

Thank you for entrusting Ksavier.com with your communication needs. We are dedicated to maintaining the highest standards of privacy and data protection, and this policy reflects our commitment to transparency and safeguarding your personal information.

By continuing to use our services, you demonstrate your confidence in our ability to deliver a secure and efficient telecommunication experience for you and your loved ones.

Last Updated: 1 of June 2023

KSAVIER.COM

Privacy Team